Tourism for the Disabled

The Tourist Office of Aix en Provence has been labelled "Tourism & Disability" since 2012. The label deals with 4 types of disabilities: physical, visual, hearing and mental.

Therefore, in order to welcome the disabled clientele the best way, the reception staff is devoted to provide a personalized service and has received an awareness training in iconicity and introduction to French sign language.


  • Public car park, disabled spaces.
  • Guide to suitable tourist facilities and public services.
  • Guided visit in wheelchair of the Aix historic centre is available.
  • Adapted guide of the touristic offer and public services.
  • Personalised welcome.
  • Documents of tourist facilities written in large, contrasting print.
  • Relief map with a braille caption.
  • Dictaphone for recording voices.
  • Front desk with amplifier and magnetic loop system.
  • Video visit of the historic centre of Aix in French Sign.
  • Language and subtitles. Staff’s expertise regarding icons.
  • Personalised welcome.
  • Simplified maps of the city centre and the Aix Region with pictograms.

As part of the Decree n°201-431 from March 28th, 2017, the accessibility register of the Tourist Office is available upon request from the advisers of the tourist office.

Handicap Tourist Guide

Handicap Tourist Guide

This guide aims to meet the needs of people with physical, sight, hearing or mental disabilities.

Its purpose is to provide information about various tourist attractions to help you prepare your visit.

It mentions the sites which are accessible or have the Tourism & Handicap label, as well as their facilities.



Guided Tour

Aix-en-Provence Tourist Office

Guided tour of Aix-en-Provence, the essentials

for persons with reduced mobility. groups

Group of
10 wheelchairs + required companions
Duration: about 1 hr, at the participants’ pace
Departure point: Tourist Office / Arrival point: Cathedral

Parking available at the Parking Rotonde: 29 blue badge spaces, can accommodate vehicles over 2 m in height

Reservations can be made with our guide service:

T +33 (0)4 42 16 11 65
send an email


Association tourisme et handicaps
15 avenue Carnot 75017 Paris
T +33 (0)1 44 11 10 41 –

Provence Tourisme
Label Tourisme et Handicap 
13, rue Roux de Brignoles 13006 MARSEILLE
T +33 (0)4 91 13 84 13 –

Site officiel du Comité Régional du Tourisme de la Région PACA
qui recense toutes les adresses labellisées tourisme et handicap :